Mike: Morning guys, great to meet you again I'm excited to see how you guys shift 6000 sofas a week ! So tell me about QFC, what are the roots of the company, and what is your secret to success? QFC: Hi Mike, we were founded in 1993 and have reinvented ourselves several times since then to deal with changing market conditions, most notably 10 years ago when we became the first upholstery manufacturer to offer 7 day lead times. This enabled us to continue to grow our business at a time when the UK upholstery industry was shrinking in the face of fierce competition from China and Eastern Europe. A focus on business process excellence has helped us to establish a reputation for really excellent service and great product quality and this ensured that we continued to grow through what has been the deepest recession in living memory. Of course no business stands still and right now our energy is being directed to ensuring that we focus even more on producing a relentless stre...
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